Database Services

In today's world, database and application infrastructure are critical components of the enterprise IT. Against this backdrop, enterprises face continuing challenges in managing increasingly complex and growing data portfolios while meeting business expectations for peak performance and accessibility.

Jasper is a pioneer in the database services space, and has been providing database administration (DBA) services for more than a decade. Jasper’s team of database administrators is proficient in Oracle, Microsoft SQL Server, My SQL, Sybase, and DB2 database technologies. We leverage Agile methods, Lean Six Sigma, NIST Standardization and other IT optimization methods to deliver world-class database design and administration services.

Our approach to database managed service is based on designing adaptors that enable independent services and the abilityof the organization to provide on-demand database instances or stand-along database.

Our team designs and manages Big Data solutions in public, private or hybrid cloud environments. In addition we provide data and app migration services from structuredto unstructured data sets.

Jasper process-based approach, built on a heritage of Lean Six Sigma and experience in the world's most complex environments, simplifies database maintenance and eliminates recurring issues. Our experience and documented practices enable consistent and automated database operations. As a result, we spend less time troubleshooting and more time focusing on initiatives that provide positive business impact.

Our framework enables faster database operational maturity and stability.

  • Self Healing Enterprise Framework
  • Key performance indicators
  • Event correlation
  • Database Health Index
  • Database Reliability Scorecard

To meet the varying needs of each organization, Jasper’s optimizes implementations by offering three models of Database support:

  • Remote Database Monitoring as a service – Database Incident monitoring and basic change management with customizable coverage hours.
  • Managed Services – Fully managed database services, ITIL based service delivery.
  • Build and Design Services – Design, build and architecture services for project needs.

Assessment and Evaluation Services:

  • Database Governance & Security
  • Database Health Check
  • Database Capacity Optimization
  • Database Operations Standardization
  • High Availability Solutioning
  • License Rationalization
  • ERP / Database Vulnerability Assessment
  • DBA Tools Evaluation
  • Database Upgrade and Global Rollout Assessment

Build and Implementation Services:

  • Implement ERP / database high availability solutions
  • Implement Database Governance & Security standards
  • Upgrade: patch set and version
  • Migration: Cross platform / database
  • Database Performance standardization
  • ERP third-party integrations

Run and Maintenance Services:

  • Database Monitoring
  • Incident Management
  • Release / Change Management
  • DB Performance Tuning
  • Backup / Recovery Management
  • Database / ERP Upgrades
  • Database and Application Patching
  • Database and Application Cloning
  • Database Security management
  • Database Space Management
  • SLA Management
  • Database Security Audits
  • Dashboards